Laura Shaw

Parking Attendant

I love my job as Parking Attendant at the Municipal Wharf and downtown garages.

It has been a great fit for me over four years now and feels like a second home given the many friends I've made. I arrived here following in the footsteps of family members who enjoyed working for the City.

I do my best to resolve any customer issues and complaints, hopefully turning them into a more positive experience. I have to chuckle when tourist customers ask, “Where will this bridge take us?” upon entering the Wharf.

I moved to Santa Cruz from the state of Washington 11 years ago. My parents and my two grown children live nearby.

I try to keep my life as green as possible. Walking to work is part of this effort.

I have a secret passion: working on cars.